Ushering Instructions
(Updated 09/15/2005)
BEFORE
THE EARLY SERVICE
BEFORE BOTH
SERVICES
AT
THE BEGINNING OF BOTH SERVICES
DURING THE
SERVICE
AT THE CONCLUSION
OF SERVICES
AFTER THE
LATE SERVICE
ASSIST
WITH ANY/ALL NEEDS AND/OR EMERGENCIES
NOTES
SPECIAL SERVICES
DEFINITIONS/GLOSSARY
A. TURN ON LIGHTS (make sure
switches are in the fully ‘up’ position)
- Narthex (switch by main doors; switch by coat rack)
- Nave (switches by audio booth)
- Hallways
- Sunday School Rooms
- Kitchen
- Office (if door is unlocked)
- Restrooms (men’s/women’s in main hall)
- Nursery (including restroom)
B. UNLOCK DOUBLE DOORS IN MAIN ENTRY,
using ‘hex’ wrench hanging on far-west wall of entry. Place wrench in ‘hex
hole’ located on the bottom side of either push-bar hinge. Hold push-bar in
down (open…unlatched) position, and tighten (counter-clockwise direction,
Righty Tighty, Lefty Loosey) the hex bolt, thus securing the push-bar in the
“down” (open, unlocked position). Repeat with all four ‘hex holes’, one
on each end of the two main-door push-bars.
C. PREPARE “LISTENING ROOM”
- Place door in ‘open’ position
- Open window blinds so people can see into sanctuary
- Table should be in low position
D. TURN OFF TELEPHONE RINGER of the
telephone in the kitchen. If it rings, it disturbs the service!
II. BEFORE BOTH SERVICES
A. ARRIVE 15-30 MINUTES BEFORE THE START OF THE WORSHIP
SERVICE.
B. LOCATE LECTOR, OTHER USHERS, AND ACOLYTE.
Lectors should check in with ushers prior to the
service. If the lector does not check in, please check the schedule and try to
locate the scheduled lector. That way, we’ll know in advance if the scheduled
lector is available. If not, an usher could step in or another volunteer should
be sought or ushers need to inform the pastor if there is not someone to lector
for the service. The acolytes should also check in with the ushers. If the
scheduled acolyte does not arrive, please seek a substitute or notify the
pastor. Also, please seek enough ushers to equal two if not all scheduled people
appear.
C. ASSEMBLE BULLETINS AND HYMNALS
Examine bulletin to determine which hymnal is being
used (green or red), if used at all. Distribute bulletins with hymnals. Complete
stuffing or folding bulletins if needed. There are 240 chairs and only ~100
hymnals. Please try to give hymnals to teens and adults and encourage hymnal
sharing in families. Red hymnals must be shared. A box of gray hymnals is in the
AV TECH area that are exactly the same as the red hymnals and can be used if
there is a shortage.
D. PREPARE FOR SERVICE
- Make sure the collection plates are available. They
should be on the back table.
- Straighten chairs
in nave if
necessary.
- Open doors
between narthex and
sanctuary. Make sure outer doors are open. The OUTER DOORS are the two center
doors in the main entry of the church. Usually, the far right door is opened
by the time the ushers get here (opens with a key…this is the door that has
the automatic entry.)
- Verify that the First Aid Kit, fire extinguisher and
phone are ready in the event of an emergency. (Refer to Section IV)
- Assist AV Tech
with microphone if
necessary. For example, if a special microphone is needed, the usher can hand
it to the speaker, while the Sound Tech stays in the booth to do adjusting.
- Help with setting temperature in the nave and
narthex. The thermostat by the sound booth is for COOL; the thermostat by
the cry room window is for HEAT. To cool/heat, both need to be adjusted in
the OPPOSITE DIRECTION. Also, when it’s really hot, the AC is not strong
enough to actually cool the sanctuary in a mere hour or two, it has to be
set the day before.
- Close blinds
at the front of the
sanctuary. The slats should face UP.
III. AT THE BEGINNING OF BOTH
SERVICES
A. GREET WORSHIPPERS
Note: A greeter or two will be stationed in the
Narthex until the service starts. Ushers continue to follow the below procedures
as bulletins are being handed out and after the service leaves and the greeters
have finished their duties.
- Greet everyone with a smile.
- Provide worshippers with bulletin and hymnal (if needed).
- Gently, quietly encourage people to enter BEFORE service
begins.
- Help visitors to enter and find a seat.
B. ASSIST ACOLYTE
- Help with the robe and stole, if needed. Help with
selecting the stole (colored yoke, point goes in the back) and putting on
the robe. Try to match the stole with the altar cloth color.
- During opening hymn, locate matches for acolyte.
- Make sure the taper wick in the acolyte stick is adequate
to use during the service (you may need Altar Guild to help with this,
otherwise, Pastor Lon). Replace if needed.
C. CLOSE DOORS between narthex and
sanctuary no later than a minute or two after designated start of worship OR
whenever Pastor Larson takes his place in the front of the sanctuary, whichever
comes last.
D. ASSIST THOSE WHO ARRIVE LATE
- Open and shut doors quietly.
- Greet quietly, but warmly
- Provide bulletin/hymnal
- Assist to find seating, if crowded (check front rows).
- Coordinate door opening so it is not done during prayer.
E. REMAIN STANDING
At least one usher should remain standing by the
hymnal cart or doors during the entire service to help with opening the
doors, seating late comers, supervising the service, answering the
telephone and attending to the needs of the congregation. The other
usher(s) can remain standing, sit in the back row or in a chair by the hymnal
cart in between helping to perform the usher responsibilities.
IV. DURING THE SERVICE
A. ASSIST THOSE WHO ARRIVE VERY LATE Refer
to section III-D
B. ASSIST ACOLYTE: The
acolyte walks forward to light the altar candles as singing is begun for the
first hymn. More information can be found in the usher/lector/acolyte binder.
- Light taper of acolyting stick during opening hymn.
- Return acolyte stick to proper place on wall bracket.
- After Children’s Service, direct acolytes to clean up if
necessary.
C. ASSIST STUDENT LECTORS/USHERS during
most 2nd and 3rd Sundays during the school year. A list should be included in
the binder with the schedule.
- Help them know when to come forward for readings.
- Help them know when/where/how to help with offering.
D. TAKE ATTENDANCE. Count every
person in the building, no guessing! Record the count and the date in the Usher
Log in the white three-ringed binder. These head counts are used in reporting
worship status numbers to the St. Paul Area Synod.
Count:
- Pastor, organist, pianist, other instrumentalist(s)
- Special music people/choir
- People in sound booth, kitchen, nursery, narthex, office
- Ushers, lectors, acolytes
- Children of all ages, even babies
- Everyone else
E. HAND OUT CHILDREN’S ACTIVITY BAGS after
the Children’s Message. Pastor Lon will direct the children to the back of the
sanctuary following the Children’s Sermon. Used bags are placed under the
table. Give children a bag from on top of the table.
F. MONITOR ROOM TEMPERATURE. Refer
to section II, D.
G. OFFERING:
- Use four offering plates and two-three ushers.
- Involve student usher/lectors (most 2nd/3rd
Sundays during school year)
- One person stands in each of the two near-side aisles, and
attends to the sections of seats on either side, using all four offering
plates.
- Begin from front, move back, face forward, walk backward,
as much as makes sense.
- Hand the offering plate to the people. Let them pass it
down the aisle. Assist as needed.
- Let go of the offering plate. Don’t watch people as they
put in their offering.
- Return to hymnal rack area with all four offering plates.
- Avoid having children younger than confirmation age take
offering.
- DO NOT LEAVE OFFERING UNATTENDED. Offering belongs in
locked drawer in office after worship.
Find
assistance from Offering Counters (late service) or Pastor or for depositing
money in office if needed.
- Take offering during the hymn of the day on Communion
Sundays and special services where communion is served (Lenten,
Thanksgiving, etc.)
H. COMMUNION: Usher people forward
per Pastor’s instructions... “Forward by way of the near side aisles, and
return by way of the center aisle.” One usher in each aisle.
a. KNEELING
- Wait for pastor’s instruction to congregation.
- People come forward by way of the near-side aisles.
- Fill altar rail from center outward in both directions.
- Remain kneeling for blessing.
- Return to seats by way of the center aisle.
- Have 8-10 people waiting in the aisles, ready to come
forward at the same time as people ahead of them are returning to their
seats.
- Monitor approximate number of people that go forward after
preceding table is dismissed (try to work toward full tables as much as
possible).
- Try to keep family units together as much as possible.
- Give utmost attention to visitors, elderly,
infirmed/disabled/handicapped, and those communing for the first time.
b. INTINCTION
- Wait for pastor’s instruction to congregation.
- People come forward by way of the near-side aisles.
- Return to seats by way of the center aisle.
- Wait for communion servers to get positions in front of
near-side aisle.
- Invite people to come forward, moving from front to back.
- Assist in keeping the line moving.
- Give utmost attention to visitors, elderly,
infirmed/disabled/handicapped, and those communing for the first time.

Communion Traffic Flow

Intinction - Kneeling
V. AT THE CONCLUSION OF SERVICES
A. ASSIST ACOLYTE: As the
closing hymn begins, assist or remind the acolyte to go forward to snuff out the
candles. Help Acolyte to put away acolyte stick and stole.
B. OPEN DOORS (all three) during
closing hymn.
C. SAY GOODBYE: Greet people and
thank them for worshipping, as seems appropriate. Assist those who need
assistance. Welcome people to coffee and treats.
D. COLLECT HYMNALS/USED BULLETINS: As
people begin filing out,, collect the hymnals and used bulletins.
E. COLLECT CHILDREN’S BAGS. The
used children’s activity bags need to be collected and placed in the large
plastic tub under the table to ensure that bags distributed during the
second service are not used bags from the first service!
F. STRAIGHTEN UP
- Deal with Bulletins after first service: replace contents
(name tags, prayer cards, hunger envelopes, inserts) into used bulletins
(reuse bulletins only if they are in good shape)
- Deal with Bulletins after second service: separate contents
to be saved (name tags, prayer cards, hunger envelopes, other re-usable
items) from bulletins. Leave all items on hymnal rack. Also, sometimes
people have prayer requests that didn’t get dropped into the offering
plate. Bring them into the office.
NOTE: Do not leave offering on hymnal rack! (See above.)
- Straighten hymnal rack area.
- Go through entire sanctuary:
- Straighten chairs
- Pick up garbage, paper and other items from the floor.
- Assist in stacking chairs and putting out tables if needed.
VI. AFTER THE LATE SERVICE
A. LOCK DOUBLE DOORS IN MAIN ENTRY
using ‘hex’ wrench (hanging on far-west wall of entry). Place wrench in
‘hex holes’ located on the bottom side of either push-bar hinge. Hold
push-bar down and loosen (counter-clockwise direction - Righty Tighty, Lefty
Loosey) the hex bolt. Repeat with all four ‘hex holes’, one on each end of
the two main-door push-bars.
B. TURN ON PHONE RINGER in the
kitchen.
C. TURN OFF LIGHTS
- Narthex (switch by main doors; switch by coat rack)
- Sanctuary (switches by audio booth)
- Hallways
- Sunday School Rooms
- Kitchen
- Office (if door is unlocked)
- Restrooms (men’s/women’s in main hall)
- Nursery (including restroom)
VII. ASSIST WITH ANY/ALL NEEDS AND/OR
EMERGENCIES
- Dial hospital, emergency 911
- Emergency Kit in the kitchen in
the cupboard above the broom closet, behind the door on the south side of
the kitchen. In other words, it’s in the cupboard behind the door leading
from the kitchen to the SS hall.
- Fire Extinguisher in narthex
is
in a glass-front cabinet between the bookshelves of the ‘library,’ on the
south wall, over in the corner, behind the benches. In other words, it’s to
the left of the doors as you are going from the narthex to the sanctuary.
- Mop and bucket are in janitor closet
(in
back hall) along with some industrial-weight toweling, rubber gloves, and
various cleaning supplies that might come in handy.
- Answer the telephone if it rings during the service.
Even with the kitchen phone ringer turned off, the sound of the other phones
repeatedly ringing can be distracting. Most of the calls into the church at
this time are questions about the time of our services so you can simply
answer the caller or take a message and return to your station.
VIII. NOTES
- STUDENT LECTORS/USHERS are to
assist in all of the usher duties. The students are participating as
part of their confirmation requirements.
- CHILDREN SEVENTH GRADE AND UNDER
can
be great helpers. Suggested things for them to help with are the children’s
bags, handing out hymnals and bulletins, opening and shutting the doors quietly,
collecting hymnals and bulletins, straightening up after the service.
- CHILDREN SEVENTH GRADE AND OLDER
can
help with just about any of the duties.
IX. SPECIAL SERVICES
- BAPTISMS
- CHRISTMAS EVE - Ushers turn
lights off for candlelight portion. Assist candle distributors.
- EASTER
- 9:30 is the most attended
service. 8:00 and 9:30 ushers should work together after the 8:00 service to set
up extra chairs before the 9:30 service. 9:30 and 11:00 ushers should work
together after the 9:30 service to put the extra chairs away.
X. DEFINITIONS
HEAD USHER - The person in charge of
training ushers, holding meetings for lead ushers, and keeping the Usher
Instructions up-to-date.
LEAD USHER - A person who has
attended usher training, who is willing to usher six or more times each year,
attend lead usher meetings and practice, and agrees to follow the usher
instructions.
USHER - A person who has or has not
attended usher training and who is willing to usher three or more times each
year with a lead usher and agrees to follow the usher instructions.
ACOLYTE - A youth “assistant”
who lights the candle(s) at the beginning of the service and puts it out at the
end as well as serving other duties.
LECTOR - The person(s) who reads the
lesson(s).
NAVE - The central part of a church,
extending from the narthex to the chancel and flanked by aisles.
SANCTUARY - The holiest part of a
sacred place, as the part of a Christian church around the altar.
NARTHEX - The entrance hall leading
to the nave of a church.
Thank you for volunteering to help with the Worship
Service. Your dedication is truly appreciated.